Privacy Policy

1. Who We Are

Tokay is operated by TJ Meta Solutions LLC, which also develops and operates Vookme. Tokay is used to send email communications on behalf of businesses using our services.

• Operator: TJ Meta Solutions LLC
• Company website: tjmetasolutions.com
• Vookme platform: vookme.com
• Email sending domain: tokay.fyi
• Privacy contact: tjmetasolutions@gmail.com

2. Information We Process

Depending on the services used by a participating business, the information processed to support email communication may include:

• Recipients' email addresses and, where provided, names.
• The business sending the message and information in the message.
• Email subscription preferences, consent records, and unsubscribe requests.
• Message delivery, bounce, complaint, and related operational records.
• Email engagement information, such as opens or clicks, where tracking is enabled.
• Basic technical information associated with visits to this website, as handled by its hosting provider.

The participating business may separately collect and manage customer information under its own privacy practices.

3. How We Use Information

Information may be used to send communications requested or authorized through participating businesses, manage mailing preferences and suppression records, handle unsubscribe requests, investigate reported abuse, and maintain the security and reliability of email operations.

4. Emails Sent Through Tokay

Messages from an address such as offers@tokay.fyi are sent on behalf of the business identified in the email. The sender display name identifies the business, and the Reply-To address directs replies to that business's designated contact email.

For questions about an offer, order, customer relationship, or the information provided to a business, please contact that business directly.

5. Service Providers

We use third-party infrastructure providers to operate these services. This includes Amazon Web Services for email delivery and Cloudflare for website and domain infrastructure. Service providers may process information as necessary to deliver their services.

6. Your Choices

Promotional messages include unsubscribe instructions. Follow the link or instructions in the message to stop receiving promotional emails from that sender. You may also contact the sending business to ask about its use of your information or your communication preferences.

For a privacy question or request concerning Tokay's operation, email us at tjmetasolutions@gmail.com. We may need information sufficient to identify the relevant message or business before responding.

7. Information Retention and Security

Information is retained as needed to support business communications, unsubscribe and suppression records, security, operational needs, and applicable legal requirements. We use safeguards intended to protect information; however, no internet-based system can guarantee absolute security.

8. This Website

The public tokay.fyi website is an informational, static website. It does not contain account registration, payment forms, or third-party advertising scripts. Its hosting provider may process routine technical request logs as part of normal service delivery.

9. Updates to This Policy

This policy may be updated to reflect changes to our services, practices, or legal requirements. We will update the effective date when a revised policy is published.

10. Contact and Report Abuse

If you received a suspicious email claiming to be sent through Tokay, report it to us. If possible, include the sender, subject, and approximate time received. Do not send passwords or sensitive account information.